Overview
Thank you for your interest in purchasing from our store. Since all our products are digital and instantly downloadable, all sales are final. We do not offer refunds or exchanges once the purchase is completed. Please review the product description and any available previews carefully before making a purchase.
Non-Refundable Items
Given the nature of digital products, we cannot accept returns or offer refunds on any of the following:
- Downloadable sheet music
- Digital audio files
- Software or any other digital product
Exceptions
In the rare event that you experience technical difficulties or believe there is an error with the file you downloaded, please contact us immediately. We are committed to ensuring your satisfaction and will work with you to resolve any issues, such as:
- Providing a replacement file if the download link is faulty or the file is corrupted.
- Offering technical support to help resolve download or access issues.
To report an issue or request assistance, please contact us at [your email address].
Incorrect or Duplicate Orders
If you accidentally purchased the same product multiple times, please contact us within 24 hours of purchase. We will review the situation and provide a resolution, which may include a credit towards a future purchase.
Need Help?
If you have any questions about our refund policy or need support with your purchase, please contact us at service@aldysheetmusic.com. We are here to assist you and ensure your experience with our products is positive.